What does IT Outsourcing mean?
IT Outsourcing subcontracts technology information, allowing your company to use a professional team that can analyze, execute, and support your internal and external software development.
Service Value
Our customers have access to the experience and expertise of our qualified IT staff; involving software consultants, designers, engineers, programmers, and technicians. Providing an important asset for the GTS® professional portfolio. Therefore, your software development as well as your specific IT requirements are met by our specialized team.
Your company benefits
Efficiency Improvement
GTS® leads an outsourced team of professionals, who are able to provide solutions that cover IT needs and operations, your company’s efficiency and productivity will be improved leaving you free to develop other areas.
Cost Reductions
Specialized Team of Consultants
Focusing on your business
Reducing your investment
Main features of the Service
The main operational characteristics of IT outsourcing.
Staff
GTS® has staff with different profiles of expertise and experience, from junior and intermediate to senior analyst-developers, enabling you to choose what is most beneficial for your business.
Time Limits
The contract outline varies according to the company’s needs, and the time limits can be varied to meet the customer's request.
Location
We operate three possible ways of providing our service: operating directly at your premises or from our premises in Cartago, Costa Rica, or operating at both.
Tariffs
To help our customers, our service is invoiced monthly either hourly or based on a flat rate.
Why we are different
Elements that distinguish our Information Technology Outsourcing service.
Professionalism
GTS® is staffed by a professional team of software developers with expertise in up-to-date technologies and are able to meet each project's needs.
Backups
Our consultants have graduated from leading universities and colleges in Costa Rica. They have corresponding qualifications and academic degrees in Information Technology.
Accompaniment and Progress Monitoring
GTS® provides a permanent Software Architect as part of the package. Therefore, a remote technical consultant will be assigned as a part of our post-service support.
Equipment
All of our teams are equipped with the latest generation laptop, therefore they are able to carry out each task efficiently to meet the requirements of the company.
Licensing
We have the appropriate licensing for software development on Microsoft® technologies, allowing us access to the latest tools and platforms on the market.
Responsibility
As a responsible company, GTS® protects our assigned consultants with all related social guarantees and policies.
Infrastructure
We provide office space for our staff to make use of which are equipped with the appropriate network infrastructure and Internet connectivity in order to be in constant communication with our clients.
Confidentiality
In order to safeguard our customers’ interests, GTS® is able to carry out the signing of confidentiality agreements and non-disclosure of information.